Change my billing due date

Question

I need to change my billing due date from the 22nd of the month to the 30th of the month, when funds arrive.

My email address is ******@live.com. Please email me when this issue has been resolved...

Thanking you in advance...

Janice Farrow

Answer 1

Hi, @Janice Farrow

Microsoft does not currently provide an option to manually move a Microsoft 365 renewal date from the 22nd to the 30th. The billing date follows the subscription’s renewal date. https://support.microsoft.com/en-us/accounts-billing/subscriptions/change-your-microsoft-subscription-payment-method-and-options

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One workaround is to turn off recurring billing, let the subscription expire on the 22nd, then renew it on the 30th. Keep in mind there would be a gap between those dates.

To help confirm your options:

1. Was the Microsoft 365 subscription purchased directly from Microsoft, or through Apple, Google, Amazon, or another retailer?
2. When you sign in at https://account.microsoft.com/services what renewal date and billing status are shown?

Click "Add comment" to let me know.

Thanks!