How do i get a refund for a duplicated Office 365 subscription

Question

I have been billed twice for an Office 365 subscription.

Once on July 9th 2026 order id Z73OTWUTEDKJ

then again on 18th July 2026 order id Z73RUH41NSWE

Answer 1

Here are the instructions for Microsoft 365 subscription refund. https://support.microsoft.com/en-us/accounts-billing/subscriptions/how-to-get-a-refund-on-a-microsoft-subscription

This is the refund policy: https://support.microsoft.com/en-us/accounts-billing/subscriptions/microsoft-subscription-refund-policy