how to contact microsoft xbox agent

Daniel Iwudyke 0 Reputation points
2026-08-24T17:26:21.9466667+00:00

my account has been hacked and the alias has been changed so all of my products like minecraft java and bedrock edition has been stripped from my account as if i didnt but it already the i have verified that my microsoft has been hacked and i have tried contacting agents that would actually help me but i have had no success

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  1. Gérard Oomens 132.9K Reputation points Volunteer Moderator
    2026-08-24T18:21:35.4433333+00:00

    Try support:

    https://support.xbox.com/en-US/help/account-profile/manage-account/compromised-account-solution

    https://support.xbox.com/en-US/help/games-apps/xbox-ai/virtual-agent-faq

    The Support Virtual Agent is the default interactive experience for support. However, you can ask the Support Virtual Agent to connect to a human agent and it will provide options to do so, or provide self-serve options if real-time human assistance is not available for your specific support request.

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