Outlook breached threatening email

Question

Hi, my name is Doug Adams. My email is ******@msn.com. I keep getting threatening emails via Trojan horse and breached information!

they are threatening to expose my information

Answer 1

Hi, @Doug Adams

Those are phishing attempts. Please don’t click on any links or respond to the message. Scammers often use these tactics to trick people into giving away personal information or money.

About the scam mail:

If you haven't tried anything yet, please start by running a full antivirus scan on your computer using Windows Security and any third-party antivirus software you have.

Run a full deep scan using a trusted security tool:

• Download and run Microsoft Safety Scanner here: https://learn.microsoft.com/defender-endpoint/safety-scanner-download
• After running the scan, please restart your PC and monitor whether the issue continues in the next 24hrs.

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To be safe, I recommend the following steps:

Check your account rules and forwarding settings, hackers create rules that automatically forward or delete emails. You can do this in Outlook settings under Mail > Rules and Forwarding. https://support.microsoft.com/office/manage-email-messages-by-using-rules-in-outlook-c24f5dea-9465-4df4-ad17-a50704d66c59

Just to be safe, I’d recommend to sign out everywhere. Visit: https://account.live.com/proofs/manage/additional Scroll down to Sign me out and select "Sign me out".

• After signing out everywhere, please monitor if the issue persists in the coming hours.

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Click "Add comment" to let me know.

Thanks!

Answer 2

If your PC has already been compromised and your data is in their hands, the best thing you can do is contact the police and explain the situation.

If all you’re receiving are emails and it’s making you feel overwhelmed, you should still reach out to the police and let them know what’s going on.

You might also want to check out this article: How to recover Hacked or Compromised Microsoft Account