How do I cancel a subscription that I have no information for other than the charges?

Bri 0 Reputation points
2026-08-25T01:42:32.6433333+00:00

I just found out I've been paying for MONTHS for this other xbox gamepass subscription, but I have absolutely no idea whose account it is on. I have no idea how I cancel it, but I have all the charges I've been getting for months.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
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  1. Marcin Policht 110.4K Reputation points MVP Volunteer Moderator
    2026-08-25T03:18:45.8933333+00:00

    Follow https://support.microsoft.com/en-us/accounts-billing/how-to-investigate-a-billing-charge-from-microsoft

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    hth

    Marcin

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