I renewed my Microsoft Word subscription to continue working in Word on my Mac computer but am still unable to work. Please advise

Ivan Solotaroff 0 Reputation points
2026-08-25T17:50:51.8166667+00:00

Renewed my Microsft Word subscription on August 3, three weeks ago and still can't work in Word. Please advise

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
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  1. paulr0511 49,135 Reputation points Independent Advisor
    2026-08-25T19:02:22.85+00:00

    Hello, good day and thanks for your question. Sorry to know about this and I understand that you have encountered an issue with Word which is under a Microsoft 365 subscription.

    May I check and confirm if there is a specific error being displayed or shown in Word?

    Also, what is the macOS that is installed and running on your device?

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