help me remove the Family Safety limits

Question

I can't access the Family Safety parent account. I forgot the password and the recovery form failed due to insufficient info. I have proof of creating this account. Could you please send me a password reset link or help me remove the Family Safety limits?

Answer 1

Hello, thank you for reaching out.

Unfortunately, this is a peer-to-peer user forum. Members of the community do not have access to Microsoft user accounts. Even if you contact Microsoft Support, they will ask you to complete the account recovery form to regain access to your account.

This is because Microsoft takes account security and privacy very seriously. As a result, Microsoft does not offer manual verification for account recovery.

If you don't have the correct information, you may not be able to get through account verification using the Recovery Form.

The Account Recovery Form requires adequate information to prove that you are the owner of the account. The Account Recovery Process can be a time consuming process, but providing as much info as possible from the start of the process will increase the possibility of being verified by the automated process. You'll need to keep trying until you're verified by Microsoft.

Remember to use a familiar device from which you've frequently accessed your Microsoft account, as well as a familiar location. Microsoft will review your responses and respond within 24 hours. If you are verified, instructions on how to log back into your account will be sent to you, and if you are not verified, you will need to submit the Account Recovery form again. You can do this up to 2 times every 24 hours.

Note -

If you haven't signed in with your Microsoft account for more than 2 years, your account will be put into an inactive state and will be closed. You cannot even use the account recovery form to recover your account.

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