Paying Monthly

Question

I don't understand.

Why am I paying Microsoft $1.99 per month?

Answer 1

A payment of $1.99 per month usually indicates that is for a subscription to Microsoft 365 Basic for 100GB of extra storage on OneDrive.

Log into your Microsoft account on this link, do you find the subscription listed there, if not, click the Bolling icon on the left, are you able to find the payment listed there.

https://account.microsoft.com/services/

If you are unable to find the subscription, using any Microsoft account you may have, try using the steps they provide on this link to find out what that payment was for.

https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93

Answer 2

A $1.99 monthly Microsoft charge is commonly for Microsoft 365 Basic or a OneDrive 100 GB storage plan, depending on region and tax.

To verify what it is:

1. Go to Services & subscriptions in the Microsoft account dashboard.
2. Check for an active subscription such as Microsoft 365 Basic or a OneDrive storage plan.
3. If the charge is unexpected, go to Manage your payments and select Investigate.

Common reasons for the charge:

• A Microsoft subscription has recurring billing enabled.
• The charge belongs to a different Microsoft account.
• Another person, such as a family member, used the same payment method.

If the subscription is found and no longer needed, open Manage for that subscription and turn off recurring billing or cancel it.

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