help with the hyper x heaphone mic #MICISSUES

Ryan Todd 0 Reputation points
2026-08-26T17:20:47.06+00:00

I have a hyper X headphones for my pc. We unplugged it for a min and plugged everything back in. Now the microphone is not working. When I did the windows +R and pulled up the microphone is enabled but it says not plugged in. I cant hit the set default it wont let me hit it. how can I select default if it wont let me

Windows for home | Windows 10 | Devices and drivers
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  1. David-M 127.7K Reputation points Independent Advisor
    2026-08-26T17:56:06.0033333+00:00

    Hi. I'm David, and I'm happy to help you.

    To be able to assist you better, please clarify the following:

    Does your headset have 2 jack connectors (P2, two black or white lines), a single jack connector (P3, three black or white lines), a USB connector, or is it connected via Bluetooth?

    Also, share a screenshot of your system information.

    • Press "Windows + R", type msinfo32 and press Enter.

    Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.

    Looking forward to your reply.

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  2. AI answer

    2026-08-26T17:21:04.4833333+00:00

    If the microphone shows Not plugged in and Set default is unavailable, Windows is not currently detecting that mic as an active input device. For a Windows 10 headset mic, use this order:

    1. Check the headset connection
      • Make sure the headset plug is fully inserted.
      • If the PC has separate headphone and microphone jacks, make sure the mic is connected to the microphone jack, not only the headphone jack.
      • If it is a USB or Bluetooth headset, reconnect it and confirm it is paired/connected.
      • If the headset has a mute button, make sure mute is off.
    2. Make sure microphone access is enabled
      • Go to Start > Settings > Privacy > Microphone.
      • Under Allow access to the microphone on this device, select Change and turn it On.
      • Turn on app microphone access as well.
    3. Set the input device in Sound settings
      • Go to Start > Settings > System > Sound.
      • Under Input, check Choose your input device and select the headset microphone if it appears.
      • Speak into the mic and check Test your microphone. If the bar moves, Windows is hearing it.
    4. If it still says not plugged in, reinstall the audio driver
      • Warning: this temporarily removes audio devices until Windows reinstalls them.
      • Right-click Start > Device Manager.
      • Expand Sound, video and game controllers.
      • Right-click the audio device and select Uninstall device.
      • If shown, check Delete the driver software for this device or Attempt to remove the driver for this device, then select Uninstall.
      • Restart the PC.
      • After restart, Windows should reinstall the audio device automatically.
      • If it does not, open Device Manager, right-click Sound, video and game controllers, and select Scan for hardware changes.
      • Then right-click the audio driver and select Update driver.
    5. Run the audio troubleshooter
      • Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
      • Select Recording Audio.

    The reason Set default cannot be selected is that Windows only allows a device to be set as default when it is detected as an available recording device.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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