Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1
Log into your Microsoft account on this link, check the expiry date listed on your subscription, is that listed correctly.
https://account.microsoft.com/services/
If your subscription is listed on your account, is that Microsoft 365 Basic, Personal or Family.
2
Please provide full details on the problem you are experiencing using the Microsoft 365 apps, what error is indicated, please provide a screenshot of any error you are seeing.