Iphone not updating

susie becker 0 Reputation points
2026-08-28T11:06:11.4033333+00:00

Hotmail will not update on my 1phone 17e. It updates on my PC

Microsoft 365 and Office | OneDrive | For home | Windows
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  1. Alvise Cervellati 6,865 Reputation points Independent Advisor
    2026-08-28T11:43:17.07+00:00

    Hi @susie becker , Welcome in Community

    Try to remove and Re-add the Account in this way:

    Go to Settings > Mail > Accounts, select your Hotmail account, and tap Delete Account. When adding it back, select Outlook.com or Exchange (do not select "Other") to ensure the server settings authenticate and configure automatically.

    If you use the standalone Microsoft Outlook app instead of the default Apple Mail app, open the app's Settings, select your account, and tap Reset Account to clear the cache without deleting emails. Alternatively, delete and reinstall the app from the App Store.

    Then, check to have the latest iOS version available: Go to Settings > General > Software Update to ensure your iPhone is running the latest available software

    Let me know how it goes

    Elvis

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