Sudden BSOD 0x0000013a, how to fix it?

Question

Sudden BSOD 0x0000013a, how to fix it?

Nal 0

Recently i've experienced a couple of sudden restarts, mostly when running WoW. Today, after booting up, it immediately went into BSOD.
The error code is:
0x0000013a (0x0000000000000011, 0xffff808da1100140, 0xffff808de4212100, 0x0000000000000000)
I've tried looking into the dmp file, but couldn't read it.

Can anyone help?

Thanks,

Nal

0 comments

1 answer

Your answer

Answer 1

David-M 127.7K Independent Advisor

Hi. I'm David, and I'm happy to help you.

BSOD issues can have several reasons. It is necessary to investigate.

Please share the minidump files.

These files are in C:\Windows\Minidump.

Copy any files you have to your desktop and store them in a ZIP file. Then, upload the ZIP file to the cloud (OneDrive), choose to share it, and get the link.

Then, post the link to the ZIP file here so I can have a look.

Looking forward to your reply.

Nal 0 Reputation points

2026-08-28T16:54:42.6+00:00

Hello, thank you for your answer!

I only have one dmp file, attaching it here. Haven't used onedrive before, so hopefully this works https://1drv.ms/u/c/fb996f47fa01a25f/IQD5c9dwccthTqRQizFk-KUEAdtEP80DGhXwin3J4sWPOBo?e=cHNRi2
David-M 127.7K Reputation points Independent Advisor

2026-08-28T17:07:42.0566667+00:00

Thanks.

The minidump does not mention any driver, only a generic system file.

I suggest doing the following:

1 = Go to the Lenovo website using the link below, download the latest Chipset driver, and install it.

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/gaming-series/ideapad-gaming-3-15ach6/82k2/downloads/driver-list/component?name=Motherboard%20Devices%20%28Backplanes,%20core%20chipset,%20onboard%20video,%20PCIe%20switches%29&id=FB762CAD-DE8B-49C2-A04B-809B4958F608

Driver name: AMD Chipset Driver for Windows 11 (64-bit) - IdeaPad Gaming 3-15ACH6

(Run the downloaded EXE file and follow the on-screen instructions to install the driver.)

2 = I noticed that the laptop BIOS is outdated. I suggest you update it by following Lenovo's instructions.

Then, see if the system will work stably.

If the BSOD occurs again after doing this, please share the minidump it created.

Feel free to ask any questions you may have.

Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Nal 0 Reputation points

2026-08-28T17:14:51.5133333+00:00

Thank you so much, i will give this a try.
I previously had issues with different errors which i suspect were caused by AMD resulting in a black screen - but after doing a clean install on them it stopped, so i don't think it's any related.
David-M 127.7K Reputation points Independent Advisor

2026-08-28T17:21:16.0966667+00:00

Glad to help.

It might have been related if it were the AMD chipset.

The chipset is a vital component responsible for managing communication between the processor and other components. A compatibility issue with chipset drivers can make the system unstable, leading to BSODs, black screen, or abrupt shutdowns.

If you have any questions, don't hesitate to ask.