Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Dear Karl van Biene,
Based on your description, kindly try these steps:
Sign in to the Azure portal> Cost Management + Billing > Billing scopes > select the applicable billing account > Billing profiles > locate the inactive billing profile > select the ellipsis (...) beside it > Delete
Self-service deletion applies to billing accounts under a Microsoft Customer Agreement (MCA) or Microsoft Partner Agreement (MPA). Billing Profiles - Delete - REST API (Azure Billing) | Microsoft Learn
If the Delete option is missing
Check these items:
- Billing account type: The documented deletion operation supports MCA and MPA billing accounts. Other account types, such as Enterprise Agreement or older subscription agreements, might not expose this option.
- Permissions: Sign in as a Billing profile owner or a sufficiently privileged billing-account administrator. Being a tenant Global Administrator does not automatically grant ownership of every billing scope.
- Dependencies: Move or cancel all active subscriptions, Azure plans, marketplace purchases, reservations, savings plans, support plans, and other products associated with the billing profile.
- Outstanding billing: Resolve unpaid balances, pending charges, credits, refunds, or invoices still being finalized.
- Default profile: If it is the default billing profile, set another active profile as the default first.
- Inactive does not necessarily mean deletable: “Inactive” is a status, but historical invoicing or compliance records may still prevent immediate removal.
You can identify the account type under:
Cost Management + Billing > Billing scopes > select the billing account > Properties
If the issue persists, I recommend you raising a support ticket via Azure portal > Help + support
I hope the information shared helps point you in the right direction.
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