Emails Stopped Working On Outlook from Store

Question

Hi

My emails have stopped working with outlook from the store, i got outlook 2016 to try to find the error and the emails work fine on that version.

Answer 1

@N KHAN said

My emails have stopped working with outlook from the store, i got outlook 2016 to try to find the error and the emails work fine on that version.

So, you can not see your emails using New Outlook for Windows which you got from:
https://apps.microsoft.com/detail/9nrx63209r7b

But using the same email account in Classic Outlook for Windows, you can access your email account?

1 -- What is the domain (the part after the "@") of the email account that is causing the problem in New Outlook for Windows?

2 -- If it is a Microsoft hosted email account (e.g. outlook.com, hotmail.com) can you see your emails in Outlook Web?
https://outlook.live.com/

3 -- If you remove the email account from New Outlook for Windows and then add it back, does that fix the problem? If not, do you see any error messages when adding the email account?