Sharepoint Online - Approval Workflow for documents

jaWa 321 Reputation points
2021-10-21T12:07:34.217+00:00

Hello,

we have activated the approval workflow and actually everything works just fine except for one function:
If the approver declines the document and justifies this in the comment, the author can see that his document has been rejected, but the comment cannot be found.
Where do we find the comment?

Thanks!

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Accepted answer
  1. Emily Du-MSFT 41,781 Reputation points Microsoft Vendor
    2021-10-22T07:23:33.09+00:00

    @jaWa

    Here're steps:

    Go to Library settings -> Modify view -> Select Approver Comments column -> Then you could see comment in the library.

    143687-image.png


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  1. jaWa 321 Reputation points
    2021-10-25T09:52:30.857+00:00

    Hello,

    thank you for your answer. Unfortunately it does not really help.
    Option 1: that requires the approval app in teams, right? Would it be linked to the approval process in sharepoint? At the moment we are not using the approval app.
    What I meant is: when users upload documents in sharepoint online - the approver has to review and approve them. In the event of rejection, a comment from the approver can be entered in sharepoint and that is where we have the problem: we can not find this comment afterwards.
    However, the user who checked in the document should see why (comment) it was rejected:
    143414-image.png

    Regarding the second option: I do not think, that this is the right "comment" column. If I add this column I need to fill it manually, It is not the comment from the approval process.