question

jaWa-1449 avatar image
0 Votes"
jaWa-1449 asked EmilyDu-MSFT commented

Sharepoint Online - Approval Workflow for documents

Hello,

we have activated the approval workflow and actually everything works just fine except for one function:
If the approver declines the document and justifies this in the comment, the author can see that his document has been rejected, but the comment cannot be found.
Where do we find the comment?

Thanks!

office-sharepoint-online
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

EmilyDu-MSFT avatar image
0 Votes"
EmilyDu-MSFT answered EmilyDu-MSFT commented

@jaWa-1449

Here're steps:

Go to Library settings -> Modify view -> Select Approver Comments column -> Then you could see comment in the library.

143687-image.png


If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



image.png (10.4 KiB)
· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@jaWa-1449

I’m checking how the things are going on about this issue. Whether the answer helps you?

If there is any problem with this issue, feel free to let me know.

0 Votes 0 ·

@jaWa-1449

I am looking forward to your feedback if there is any update.

Please remember to update this thread if you have any progress.

Thank you for your understanding.

0 Votes 0 ·
jaWa-1449 avatar image
0 Votes"
jaWa-1449 answered EmilyDu-MSFT commented

Hello,

thank you for your answer. Unfortunately it does not really help.
Option 1: that requires the approval app in teams, right? Would it be linked to the approval process in sharepoint? At the moment we are not using the approval app.
What I meant is: when users upload documents in sharepoint online - the approver has to review and approve them. In the event of rejection, a comment from the approver can be entered in sharepoint and that is where we have the problem: we can not find this comment afterwards.
However, the user who checked in the document should see why (comment) it was rejected:
143414-image.png



Regarding the second option: I do not think, that this is the right "comment" column. If I add this column I need to fill it manually, It is not the comment from the approval process.




image.png (35.9 KiB)
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@jaWa-1449

Apologies as I rushed writing the above and introduced confusion.

I have updated the answer, please check.

0 Votes 0 ·