linking email and accounts

zoe vernon 0 Reputation points
2026-08-30T08:29:19.0166667+00:00

How can I link my @live.com email to my @outlook.com.au?

I have purchased microsoft 375 personal on my outlook account by mistake as i wanted it on my @live.com account.

How do I change it over or link the accounts?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. DaveM121 937.2K Reputation points Independent Advisor
    2026-08-30T09:03:33.2733333+00:00

    It is not possible to add the @Live.com Email as an alias to your @Outlook.com Microsoft account, because those are two separate Microsoft accounts, there is also no native method available to move a Microsoft 365 subscription from one Microsoft account to another account.

    The only option would be to cancel the Microsoft 365 subscription to get a pro-rata refund, then take out a new Microsoft 365 subscription on the other account.

    You can check your eligibility to a refund using the steps on this link.

    https://support.microsoft.com/en-us/accounts-billing/subscriptions/how-to-get-a-refund-on-a-microsoft-subscription

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