How can I fix email password

Question

Imagine showing up with proof of ownership but gets denied because they determine who owns what and AI is the only thing assisting with no reliable info

[Moved from Microsoft Security | Microsoft Identity Manager]

Answer 1

Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data. 

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Hello Rafael Gumbs (Snoop)

Thank you for reaching out, based on your description, I believed you want to update your account password, right? If so, please check this article Reset a forgotten Microsoft account password. If I misunderstood your case, then please feel free to reach out to Microsoft Support since as community moderators, we do not have access to Microsoft accounts and cannot view account details, verify ownership, reset passwords, recover accounts, or make any changes on a user's behalf. For privacy and security reasons, we also do not have any tools that would allow us to intervene in the account recovery process.

• Go to Contact Us - Microsoft Support 
• Select Microsoft 365
• Click Get Home Support
• Type a brief description of your issue in the search box.
• Click Get Help and select Contact Support below. 
• Go to the Products and services tab and choose the appropriate product.
• On the Category tab, choose the appropriate category or an alternative option.
• Go to Confirm. Look for and select "Chat with a support agent in your web browser" (during business hours) if available. Explain your situation clearly.

I hope this helps.
Best regards.