i cant login to my hotmail account on any of my device.

Question

i cant login to my microsoft mail (******@hotmail.com) account on any of my device. can you please check.

it shows the following . how to fix it, please let me know. can you please send me the detail on ******@gmail.com

UTC Date: 2026-08-31T18:01:24.564Z
Client Id: 16D79D5AC3AC46AC8AC830FBB2367AD4
Session Id: 0b0e6410-34ca-4057-9eed-9c8cdee2d594
Client Version: 20260821009.09
BootResult: fail
Back Filled Errors: None
err: Error: 500
esrc: StartupData
et: ServerError
estack: Error: 500
    at Object.w [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:806)
    at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:192520
st: 500
efe: LO3P265CA0014
reqid: cce28742-9b80-8c14-ee29-7ff6a5c577ce
cv: HiL4WLth2gH5CWhX5ORSTN.3.1.1

Answer 1

Hello

I think there's something going on Microsoft's end right now. I am seeing many people reporting this issue on their service status page. However, there's an active service incident report on the commercial side. It can be related.