Windows locks up after varying hours of usage

Someone999 0 Reputation points
2026-08-31T18:56:50.2833333+00:00

Hello!

I've been facing an issue where after some time, my computer will begin to lock up and become unresponsive. My mouse will work fine and it seems the OS is okay, but all other software, including file explorer will freeze and is unable to be recovered. The only exception is web browsers, which seems to work fine while this is happening.

I also documented some stuff coming out of event viewer:

An error listing the following...

The server {00000000-0000-0000-0000-000000000000} did not register with DCOM within the required timeout.

And a repeated warning listing...

The application-specific permissions settings do not grant Local Activation permission for the COM Server application with CLSID
{00000000-0000-0000-0000-000000000000}
 and APPID
{8BC3F05E-D86B-11D0-A075-00C04FB68820}
 to the user DESKTOP-XXXXXXX\XXXXXXX SID (XXXXXXXXXXXX) from address LocalHost (Using LRPC) running in he application container Unavailable SID (XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX). This security permission can be modified using the Component Services administrative tool.

If anyone knows how to resolve this issue, please let me know! And thank you in advance for the help!

Windows for home | Windows 11 | Performance and system failures
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2 answers

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  1. Thomas4-N 22,395 Reputation points Microsoft External Staff Moderator
    2026-09-02T07:13:29.9333333+00:00

    Hello Someone999,

    The DCOM warning may simply have been recorded during the freeze rather than causing it, so I would not change its permissions yet.

    Could you provide:

    • Your Windows version and OS build
    • PC model and hardware specifications
    • Any recent updates, drivers, or software changes
    • Whether the issue also occurs in Safe Mode
    • Any critical events shown in Reliability Monitor at the freeze time

    These details should help narrow down whether this involves a driver, background software, storage, or Windows itself before moving to advanced dump collection.

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  2. AI answer

    2026-08-31T18:57:06.3966667+00:00

    For this kind of partial freeze, the supported next step is to collect diagnostic data during the hang rather than treat the DCOM entries as the root cause by themselves.

    1. First identify the pattern of the freeze:
      • Whether it happens on one PC only
      • What operation was happening when it froze
      • How often it occurs
      • Whether it happens at a predictable time
    2. Configure Windows to capture a complete memory dump:
      • Press Win + R, run Sysdm.cpl
      • Go to Advanced > Performance > Settings > Advanced > Change and verify the paging file
      • Go back to System Properties > Advanced > Startup and Recovery > Settings
      • In Write debugging information, select Complete memory dump
      • Enable Overwrite any existing file
      • Make sure pagefile.sys is on the system drive and is at least 100 MB larger than installed RAM
      • Make sure the system drive has more free space than the amount of physical RAM
    3. Enable keyboard-triggered crash dump collection. Warning: Registry changes can cause serious problems if done incorrectly. Back up the registry first. In Registry Editor, create CrashOnCtrlScroll as REG_DWORD with value 1 in both keys:
      • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt\Parameters
      • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kbdhid\Parameters
      Then restart the PC.
    4. When the system enters the frozen state:
      • Hold the right Ctrl key
      • Press Scroll Lock twice
      This generates a memory dump. By default, the dump file is saved at %SystemRoot%\MEMORY.DMP.
    5. Validate the dump file:
      • Use Dumpchk.exe to verify the dump was created correctly and is not corrupted
    6. Collect performance data as well:
      • Run Performance Monitor logging during normal operation and around the time the freeze occurs
      • Performance Monitor logs are stored in C:\PERFLOGS

    The DCOM timeout and COM permission warnings shown in Event Viewer can appear during broader system hangs, so the most reliable way to find the actual cause is the dump and performance data collection path above.


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