today a code 500 & my outlook wont work

Question

UTC Date: 2026-08-31T19:56:08.489Z
Client Id: 5C315682553F48B5AD72D80C2016B6A2
Session Id: 162bfb75-3d57-4965-9400-ae888c821cdb
Client Version: 20260821009.09
BootResult: fail
Back Filled Errors: None
err: Error: 500
esrc: StartupData
et: ServerError
estack: Error: 500
    at Object.w [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:806)
    at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:192520
st: 500
efe: SJ0PR05CA0009
reqid: 1d1f1d77-3eb1-0442-323a-5330774c95cc
cv: uz5o4IMesve4R+4808HYmh.3.1.1

Answer 1

I think there's something going on Microsoft's end right now. I am seeing many people reporting this issue, but Microsoft has not announced this on their service status page. However, there's an active service incident report on the commercial side. It can be related. You can use Microsoft's X/Twitter account page to check for update

https://x.com/MSFT365Status/status/2094465993007378744