Can't access outlook - login works but error is showing

Question

I login and this shows up on ALL of my devices . Help !!!

UTC Date: 2026-08-31T23:28:51.555Z
Client Id: D63CF70F830E4C8A9A19A4F3810DCC4B
Session Id: bc95be99-040a-4f6e-8c39-4a7c68438e5a
Client Version: 20260821009.09
BootResult: fail
Back Filled Errors: None
err: Error: 500
esrc: StartupData
et: ServerError
estack: Error: 500
    at Object.w [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:806)
    at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.491fdc82.js:1:192520
st: 500
efe: MN2PR22CA0023
reqid: d53ad001-84a2-1b87-5728-bbef1f6e2dae
cv: ufkH7o+9gTLumhYgmcabAF.3.1

Answer 1

There is something wrong with the mailserver. (For outlook.com accounts also.)

https://status.cloud.microsoft/

Exchange Online:

-Users may be unable to connect to, or experience degraded functionality, with Exchange Online. All connection methods are affected.