A recent issue with my SGIN S15 laptop where the connection to wifi is gone.

Question

I was unable to connect with wireless and although the device manager did not show any faults the message came up when trying to connect as no internet connection. I did try to remove the device and restart the pc but the results are the same. The PC was working the day before. I now have to connect with a cable to the modem to have internet. Tried to re-install the drivers and came up with the same info. Assistance required. Somehow my restore point are mostly gone. Only one left but that does not help.

PC is a SGIN model S15 with realtek wifi device.

Thanks

Answer 1

1

Right click your Start Button and open Device Manager.

Expand the 'Network Adapters' section.

Please provide a screenshot of that full Device Manager window.

2

Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.