I am trying to set up a new laptop but I keep receiving the message “That Microsoft account does not exist“. I have tried all of the recommendations I have seen on other posts with no luck. I do not believe my email address is an alias but it is an email address and a Microsoft account acquired through GoDaddy. Here is what I have tried so far:
Set up laptop using a local account since it would not recognize my Microsoft account email.
Then went to Settings > Account > Your Info and then “Sign in with a Microsoft account instead“ and receive the same error “That Microsoft account does not exist“
As recommended on an answer here, I then went to https://login.live.com/ and I get the same error “That Microsoft account does not exist“
I can login to my Microsoft account and look at all my information under My Account. I do not see any other emails or aliases or anything that would cause me to receive and error that the account does not exist. Clearly it does exist as I am staring at my account information!!