How to fix "An input field is invalid. Please check your input fields and try again." In DP-700 exam scheduling form in First address and? contact detail section

Question

I face issue in scheduling exam of DP-700/600, in the first section of form in which we have to fill address and contact details, I didn't use any special character in address section except "," but still it gave "An input field is invalid. Please check your input fields and try again." this error. I fill 10 digit number only and email. It continuiously show same. I suffer this situtation from last 1 week. Please fix it fast.

Answer 1

Try support:

https://learn.microsoft.com/en-us/credentials/support/help

For issues with exam appointments or scheduling, contact our Exam Delivery Partners:

• Pearson VUE Support
• Certiport Support

Answer 2

This appears to be a Microsoft Credentials/Pearson VUE scheduling issue, rather than simply an invalid comma or 10-digit phone number.

There is a very similar recent DP-700 case where the same problem occurred on the first page while entering the address, telephone number and email. The issue persisted across different browsers, and the reported resolution was to open a Microsoft Credentials Support ticket.

Before opening the ticket, I would check these items once:

1. Go to your Microsoft Learn profile and make sure your legal first and last name are entered and saved exactly as they appear on your identification document.

Use a simple address without unnecessary punctuation and enter the phone number in the format requested by the form.

Try the scheduling page once in an InPrivate/Incognito window.

If the same validation message still appears, don't keep changing the address repeatedly. At that point, it is likely an account/scheduling-side issue.

Since you have already been experiencing this for one week, I recommend opening a Microsoft Credentials Support request and mentioning:

Exam: DP-700

Error: "An input field is invalid. Please check your input fields and try again."

The error occurs on the First address / Contact details section.

You have verified the address, phone number and email.

The issue has persisted for approximately one week.

Include a screenshot of the error, but do not include your full phone number, email address, Microsoft ID, or other personal information publicly in the community post.

You can start from the official Microsoft Credentials Support page. For exam appointment/scheduling problems, Microsoft also directs candidates to the relevant exam delivery partner, such as Pearson VUE.

This is especially worth doing if the error continues after the basic profile and browser checks, because repeatedly retrying the same form is unlikely to resolve an issue on the scheduling/account side.