Missing Certificate for Copilot exam due to duplicate accounts

Arzu Pashazade 0 Reputation points
2026-09-03T12:08:59.8633333+00:00

I successfully passed my Microsoft Copilot certification exam (Exam 730), but the certificate is missing from my dashboard. The issue is that I used two different email addresses during the registration and exam processes, which has resulted in a duplicate profile. I need help to merge these accounts into my main Microsoft Learn profile so that my certificate can appear correctly. Please send me a Private Message so I can safely share both of my email addresses and account details with you. Thank you.

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  1. Gérard Oomens 132.7K Reputation points Volunteer Moderator
    2026-09-03T12:29:37.86+00:00

    This is a public forum, not support.

    Try a support request:

    Credentials Support

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