How to fix the issue "You've tried to sign in too many times with an incorrect account or password"

Question

Even though i entered correct password, i am getting this message "You've tried to sign in too many times with an incorrect account or password."

How to resolve this?

Answer 1

This usually means the account was temporarily blocked after too many sign-in attempts, even if the current password is correct. It can also happen because of an app, browser, device, or network issue, or because someone else is unsuccessfully trying to sign in.

Try these steps in order:

1. Stop repeated sign-in attempts Repeated retries can keep the temporary block active.
2. Use another sign-in method On the sign-in page, select Other ways to sign in. If available, use a verification option that is already set up, such as a code, mobile app approval, PIN, fingerprint, face, or security key.
3. Try account recovery If the password may no longer be accepted, use Recover your account: https://account.live.com/password/reset
4. Use the Microsoft sign-in helper The sign-in helper can check for account issues and guide the next steps: https://go.microsoft.com/fwlink/?linkid=2214157
5. Try a different device or network Sign in from another phone, tablet, or computer. If on Wi-Fi, switch to mobile data, or vice versa.
6. Update or reinstall the app if the problem happens in an app Delete or uninstall the app, then install the latest version.
7. If using Outlook mobile Use the Outlook mobile sign-in helper: https://go.microsoft.com/fwlink/?linkid=2286413

If the issue continues after these steps, contact Microsoft Support. Support agents cannot send password reset links or change account details for security reasons.

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• "You have tried too many times with an incorrect password" error when signing in to your Microsoft account
• Error 400 when signing in
• My username and password have stopped working
• Can't sign in to the Outlook mobile app

Answer 2

Hi, even if you’re confident the password is correct, resetting it can help clear the lock: https://account.live.com/password/reset

If that doesn’t work, try using the Microsoft sign-in helper: https://support.microsoft.com/accounts-billing/manage/microsoft-account-sign-in-helper