I accidentally deleted my cell phone number from my account

Mary Gates 5 Reputation points
2026-09-05T18:33:53.6366667+00:00

I was deleting my old number, which has been disconnected, and somehow I clicked TWICE and it deleted my OTHER number which I definitely want to remain on my account. There is no place on the website under my account details to add a number back in. I am simply not given the choice.

Windows for home | Windows 11 | Accounts, profiles, and login
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  1. EmilyS726 270.7K Reputation points Independent Advisor
    2026-09-05T19:26:17.31+00:00

    For personal Microsoft accounts, Microsoft now says you can no longer add a phone number as a new security method. This method is being phased out. See official document here.

    https://support.microsoft.com/accounts-billing/manage/microsoft-to-stop-sending-sms-codes-for-personal-accounts

    I am afraid you will have to use the other options offered, such as email, authenticator app and passkey.

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