how to fix The server couldn't complete this action. Error Code: 0x803d0014

Betty McQueen 0 Reputation points
2026-09-07T15:53:55.9133333+00:00

The server couldn't complete this action. Error Code: 0x803d0014 won't let me share a document with a person without MS Word app

Microsoft 365 and Office | Word | Other | Windows
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Manoel Barros 22,055 Reputation points Independent Advisor
    2026-09-07T16:51:54.8133333+00:00

    Hi!

    Are you trying to share this file directly from Word?

    Does the problem occur with any Word file? Does it happen in Excel as well?

    This is a common error. To isolate the issue, check if you can share normally via OneDrive: Go to https://onedrive.live.com/ > Sign in > Click "My files" > Find the same file you opened in Word on your computer > Right-click > Share.

    This helps confirm whether the issue lies with the file itself.

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.