Windows blue screen crashes

Question

Anyone able to help pc has been crashing for months and i am unable to fix the issue.

Problem Event Name: BlueScreen

Code: 1e

Parameter 1: ffffffffc0000005

Parameter 2: fffff8024d6fa2bc

Parameter 3: 0

Parameter 4: ffffffffffffffff

OS version: 10_0_22631

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.22631.2.0.0.768.101

Locale ID: 1033Problem signature

Problem Event Name: APPCRASH

Application Name: MsMpEng.exe

Application Version: 4.18.26080.3

Application Timestamp: e0c87b67

Fault Module Name: ntdll.dll

Fault Module Version: 10.0.22621.6060

Fault Module Timestamp: ac55daa3

Exception Code: c0000005

Exception Offset: 000000000001e7b0

OS Version: 10.0.22631.2.0.0.768.101

Locale ID: 1033

Additional Information 1: f61f

Additional Information 2: f61fe69a34785fc8e0add248ed751b39

Additional Information 3: 3e3d

Additional Information 4: 3e3dd73ab90bac932b2c9cf16b0b1bf4

Answer 1

Please repair system files by

DISM.exe /Online /Cleanup-Image /RestoreHealth

command from Windows Terminal (admin) environment.

If this will not help, please share several memory minidumps to OneDrive for analysis.

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/how-to-post-crash-dumps-after-blue-screen-of-death/5b11c5c7-5903-45b8-8348-0fbee6b2ba6e