@Angel Gao (wan bao sheng hua qi ye guan l) ,
Firstly, kindly do not share any PII data on the public forum.
For Microsoft certification help, we have a dedicated channel: Certification support
You may just repost your question on Microsoft Certification moderated support forum
It looks like you may need help to ‘link’ your email ID to a new one. Kindly see this discussion thread for some pointers.
PS: I have re-tagged this question appropriately.