No Design Ideas icon in powerpoint, already tried all fixes

Estelle555 1 Reputation point
2021-10-22T03:13:08.427+00:00

My previous computer crashed, so I got a new laptop. I installed Office 2019 on it, no problem since I have a MS Office 365 subscription. In powerpoint, there is no option for Design Ideas.

I have an active subscription. I am connected to the internet. When I go to Privacy Settings, everything is checked (although no option specifically for "enable intelligent services". Or Office Insider, as it happens). When I go to General Options, no section entitled Powerpoint Designer where I can give permission for it to give me ideas automatically.

I have repaired and reset the app. I don't know what else to do.

PowerPoint Management
PowerPoint Management
PowerPoint: A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emily Hua-MSFT 22,201 Reputation points Microsoft Employee
    2021-10-22T07:21:21.997+00:00

    Hi @Estelle555

    Welcome to Q&A forum ~

    > I installed Office 2019 on it, no problem since I have a MS Office 365 subscription. In powerpoint, there is no option for Design Ideas.

    Do you mean you are using Microsoft 365 apps now, but there is no option for Design Ideas?
    I suggest you go to PowerPoint > File > Account > Product Informtaion, then please take a screenshot as following image, and share with us. I would check the version name, version number and update channel.
    142787-capture47.jpg

    Actually, Office 2019 does not include this feature, this is a subscriber-only, Microsoft 365 feature.


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