I need refund

Question

hello, how can I request a refund? I already cancel my subscription, they billed me how many days before the refund?

Answer 1

Hi,

If you just cancelled the subscription, it may take 3–5 business days for the refund amount to be reflected in your bank account.

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If after 5 business days (excluding weekends and holidays) the refund still has not been reflected in your bank account, your best next step is to contact Microsoft Billing Support directly so they can check the refund for you.

Click this link: https://support.microsoft.com/contactus/

Sign in to your Microsoft account.

Select Microsoft 365 > Click 'Get home support'.

Type "Chat with an agent" from the text field and press Enter.

Click "Contact support" at the bottom.

Select the product you need help with.

Follow the prompts to connect with a live agent or request a call back.

Answer 2

You may refer to the article: Microsoft subscription refund policy