Predictive text in new outlook ?

Question

Predictive text in new outlook ?

Mark Haystead 0

How do enable predictive text in new outlook ? Smart suggestions not showing option ?

Ruby Nguyen 3,045 Reputation points Independent Advisor

2026-09-10T17:56:05.73+00:00

Hi Mark,

I hope you're having a good week.

I'm just checking in to see if there have been any updates on the issue. I hope things are moving in the right direction and that a resolution is near.

Whenever you have an update, I'd be grateful if you could let me know.

Thanks again for your time.

2 answers

Your answer

Ruby Nguyen 3,045 Reputation points Independent Advisor

2026-09-10T17:56:05.73+00:00

Hi Mark,

I hope you're having a good week.

I'm just checking in to see if there have been any updates on the issue. I hope things are moving in the right direction and that a resolution is near.

Whenever you have an update, I'd be grateful if you could let me know.

Thanks again for your time.

Answer 1

Good day Mark,

Please first make sure both Windows and New Outlook are fully up to date.

In New Outlook, predictive text is called Text Predictions. To enable it, please follow the steps provided in the AI Answer. I've attached a screenshot of the instructions to give you a clearer visual reference:

User's image

The same settings are available in Outlook on the web.

If you don't see Smart Suggestions, please confirm that you are using New Outlook and not Classic Outlook.

User's image

If you are using Classic Outlook:

Open a new email.

Select File > Options > Mail.

Under Compose messages, enable Show text predictions while typing.

Select OK.

User's image

If Smart Suggestions or Text Predictions is still missing after updating and restarting Outlook, please let me know and share a screenshot of your Mail settings page.

I hope this information is helpful. Thank you for your patience and understanding.

If you have any extra questions about this answer, please click "Comment".

Note: Please follow the steps in the forum documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

In new Outlook for Windows, predictive text is controlled here:

Select Settings at the top of the window.
Select Mail > Smart suggestions.
Under Text predictions, select Suggest words or phrases as I type.
Select Save.

If Text predictions is not shown under Smart suggestions, the available context does not provide another supported new Outlook setting to enable it.

To use predictive text when it appears:

Press Tab, or
Press the Right arrow key

If the issue is actually in classic Outlook, the setting is different:

While writing an email, go to File > Options.
Select Mail.
Under Compose messages, select Show text predictions while typing.
Select OK.

Also, a known issue affected classic Outlook where the text predictions option could be missing. That issue was fixed on May 20, 2025 for Current Channel, Monthly Enterprise Channel, Beta Channel, and Current Channel Preview. The feature is not available in Semi-Annual Enterprise Channel (Preview) or Semi-Annual Enterprise Channel.

References: