Using M365 Personal trying to utilize Copilot Pro to create PowerPoint from file (word)

Question

Hello. I am currently using M365 personal with Copilot Pro. I have seen videos within the last month of individuals using Copilot Pro to create a PowerPoint form a file. They were give a drop down and able to select a local file. I do not have this option when using PowerPoint on the web or locally. I have tried updating office, repairing install, and removing and reinstalling office.

When I open PowerPoint either in the web version or locally, I do not have the option in the Copilot which says create presentation from file. I attempt to use create a presentation based on /, and create a presentation from file. When using create presentation based on /, I get a message saying I can' do this just yet. I have tried multiple word files both from local drive and OneDrive, with plain text and more complex word documents as well. When trying create from file, I get a message that says, currently we support document transformation only for word files on your organization's SharePoint. Please upload the content to a file on SharePoint and try again with the link to the uploaded file.

I tried attaching some images for easier understanding, but the screen captures are not loading.

Answer 1

I'm not an expert on this, but I'm pretty sure I've read in an earlier post from a MS employee that the ability to create a presentation from a Word file is only available in the enterprise versions of Office.

MS has done a VERY poor job of making this clear to users. Sorry!

Answer 2

No kidding! I just upgraded to the copilot pro subscription precisely because I thought this feature would be available to me.

Answer 3

Hi there. This is definitely not addressed. The responses I received from you all were the standard responses which I stated in my post that I have already tried. Is there an actual tech support option to resolve this issue?

Answer 4

Hello Dereck,

We haven't heard from you, so we will consider your issue addressed. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.  

Thank you for choosing Microsoft. Have a blast!

Best Regards,  

Ciarra BD.

Answer 5

Hi Dereck,

Thank you for posting in the Microsoft Community.

Please accept our sincere welcome to the Community Support Team.

I apologize for the inconvenience this has caused you, based on your description it seems that you've tried numerous attempts to resolve this issue. However you still have the same problem with the feature availability on your PowerPoint application.

Thank you for bringing up this to our attention. We will try our best to further check on this issue.

Reference links:

Create a new presentation with Copilot in PowerPoint - Microsoft Support

Prepare your presentation with Copilot for Microsoft 365 - Microsoft Support

Note: Copilot works best with Word documents that are less than 24 MB.

1. Ensure You Have the Latest Version of PowerPoint:
   • Check for updates by going to File > Account > Update Options.
2. Create a New PowerPoint Presentation:
   • Open a new blank presentation.
   • Use Co-pilot to create slides from scratch.
3. Locate the ‘From File’ Option:
   • If the ‘From File’ option is still missing, try the following:
     • Select File > Open > Browse to locate the file you want to open.
     • If you’re unable to locate the file, use the Windows search bar to search for it.
4. Repair PowerPoint:
   • Press WIN + I keys to open Settings.
   • Go to Apps > Apps and Features.
   • Select your Office installation, click Modify, and then choose Quick Repair.
   • Click Repair, and the repair process will begin immediately.
5. Uninstall and Reinstall Office:
   • Use the tool to uninstall Office from this link.
   • Please access this link- Uninstall Office from a PC - Microsoft Support
6. Make sure to restart the device before you reinstall Office.
7. If none of these works, please get back to us.

Thank you,

Ciarra BD.

Microsoft Moderator