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Kb4493509 Update Problems

Anonymous
2019-04-10T13:45:47+00:00

Hello,

there is an huge problem with the Kb4493509 Update. 

Me and an friend got the Update yesterday evening and installed it after the installation and the reboot our system doesn't work correctly. 

After an deinstallation of the Kb4493509 the systems work perfectly fine. 

We tested it on some other devices too and had the same issue on every System.

Can someone confirm this on his own system?

Kind Regards

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-04-10T13:49:13+00:00

    Hi Reinhold

    My name is Sarah Kong and I am an independent adviser that is here to try and help you with your issue.

    What is the huge problem?

    You didn't tell us.

    1 person found this answer helpful.
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  2. Vijay A. Verma 104.7K Reputation points Volunteer Moderator
    2019-04-10T13:57:34+00:00

    Hi Reinhold

    Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    Many people have reported the problem but not all. Sometimes, updated do create a problem.

    You should block it otherwise it will be installed once again.

    Microsoft has provided a tool Show/Hide Updates tool to block the update

    Download the tool from below link

    http://download.microsoft.com/download/f/2/2/f2...

    When you run this troubleshooter, it will search for available updates and list them

    Select the update which you want to hide. Click Next and follow on-screen directions

    Do let me know if you require any further help on this. Will be glad to help you.

    2 people found this answer helpful.
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  3. DaveM121 812.5K Reputation points Independent Advisor
    2019-04-10T14:02:34+00:00

    Hi Reinhold,

    You should hide that update, so Windows 10 does not install it on your systems . .

    Download the tool from the link below, run that, in the list of pending updates, select that update and click 'Hide' that will stop windows from attempting to install it:

    http://download.microsoft.com/download/f/2/2/f2...

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  4. Anonymous
    2019-04-10T14:24:54+00:00

    Hi Sarah,

    the Problem is that the Systems needed 3 - 5 minutes to boot then they needed maybe 2 minutes at the Windows will be configured screen and then when we were on the desktop the system needed several minutes to work correctly. All in all we needed maybe 10

    • 15 minutes so we could work correctly and after we deinstalled the update everything worked perfectly fine after a 10 second boot period. 

    Kind Regards 

    Reinhold

    1 person found this answer helpful.
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  5. Anonymous
    2019-04-10T14:31:17+00:00

    Update one of your PCs then give the suggestions in the link below a try.

    https://www.groovypost.com/howto/fix-slow-after...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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