I am not able to schedule the certification exam

Pratiksha Garehte 5 Reputation points
2026-09-18T07:29:50.1+00:00

As soon as I am filling the address details, the page loads and shows 'The unexpected error occurred'. I want to schedule my certification exam.

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  1. Julian Sharp 44,661 Reputation points
    2026-09-18T10:14:20.85+00:00

    Are you seeing ERROR_VUE_WIDE_BLOCK in the URL when you try and schedule the exam?

    ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

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