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Nemesisxvii-2959 avatar image
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Nemesisxvii-2959 asked Reza-Ameri answered

Problem with bitlocker

Basically my drive Encrypted with bitlocker suddendly stopped accepting the correct password and won't unlock again. Yestarday i was working normally using the drive and i did unlock it as usual with the only password i have that i also have stored in a piece of paper so i know for FACT that i'm using the right password. But still, it says i'm entering the wrong password. I cannot get the recovery key since the files were corrupted by a Ransomwave a year ago and here i am. I tried everything, from moving the drive to another computer to installing previous windows versions yet, the drive won't unlock. I'm really desperate because it was the only drive that got save from the Ransom attack and had the last memories of my life i've got and now it feels everything lost. I really can't understand how is possible to turn the pc off with the drive unlocked and get back to my computer the day later finding out my drive won't unlock anymore with the password i have used for almost a year and half now. It is like bitlocker re-encrypted itself or someone just managed to change it and i won't believe this last one is possible.. What can i do? Please help me. The only change i made in the past week was a fresh install of windows but the drive worked until yesterday/ this morning.

windows-10-security
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Reza-Ameri avatar image
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Reza-Ameri answered

Troubleshooting BitLocker is very tricky, I advise you take a look at:
https://docs.microsoft.com/en-us/windows/security/information-protection/bitlocker/troubleshoot-bitlocker
Ransomware won't change the BitLocker password and they only encrypt files, so even you might have a ransomware attack, it might be different issue.

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