Urgent Assistance Required – Certificate Renewal

Question

Hello Team,

I am unable to renew my certification, and the expiry date is today. I have been trying to complete the renewal process, but I am not able to proceed with the renewal.

Kindly help me with the renewal process and assist me in getting my certification renewed before it expires.

Your urgent support would be highly appreciated.

Answer 1

Your certification expired at 1 minute past midnight UTC this morning. You needed to renew before September 21st. You should not have waited until the last possible moment.

The renewal period is open for 180 days before your expiry date. The renewal window cannot be extended or reopened. There are no exceptions.

https://learn.microsoft.com/credentials/certifications/renew-your-microsoft-certification-faq

My certification expired. What happens now? If your certification expires, you must earn the certification again by passing the required exam(s).

Answer 2

This is a public forum, not support.

Are you using the right account?

Support:

https://learn.microsoft.com/en-us/credentials/certifications/renew-your-microsoft-certification-faq

https://learn.microsoft.com/en-us/credentials/support/help

Support request:

Credentials Support