What device are you trying to use? Look at this and see if it helps.
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 68%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Leonetta Leopardi
0
Reputation points
I don't know what this means: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Windows for home | Other | Devices and drivers
-
Leonetta Leopardi 0 Reputation points
2026-09-22T10:50:33.9+00:00 Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.
Sign in to comment
3 answers
Sort by: Most helpful
-
Leonetta Leopardi 0 Reputation points
2026-09-22T11:35:03.4+00:00 USB\DEVICE_DESCRIPTOR_FAILURE
-
DaveM121 939.6K Reputation points Independent Advisor2026-09-22T11:10:31.88+00:00 That notification usually indicates Windows cannot load a driver for some device connected to your PC.
1
Are you connecting some external USB device to your PC when you see that notification and is the device not working correctly, if so, what is the make and model number of that device?
2
Right click your Start Button and open Device Manager.
Find the device with the exclamation mark beside it indicating the error.
Right click that device and select Properties.
On the resulting dialog, select the Details tab.
On that tab, set the Property drop-down menu to Hardware ID's.
Right click the top item in the resulting list and select Copy.
Please paste that into your next reply.