I don’t receive emails sent to hotmail account

Callie Roth 0 Reputation points
2026-09-22T16:25:54.1233333+00:00

I can’t receive emails sent to my hotmail account. I can send messages. Is there a fix

Outlook | Web | Outlook.com | Email
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  1. GsN5034 - IA 78,700 Reputation points Independent Advisor
    2026-09-22T17:05:09.3966667+00:00

    Hello,

    What is the exact error message the sender receives when they send an email to your address?

    • Try sending a test email from one of your Microsoft accounts to the problematic email address. If you receive any bounce-back error message, share the complete error message here.

    Alternatively,

    1. Check whether your incoming emails are forwarded to another address -

    https://outlook.live.com/mail/0/options/mail/forwarding

    If your emails are forwarded to another address, click 'Do not forward' and click Ok.

    1. Check that you have enough storage space to send or receive emails.

    Go to Outlook settings > Then Select Accounts > Storage.

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