JPGs not displaying

Marta Baca 5 Reputation points
2026-09-22T18:11:31.91+00:00

All I see are the icons for jpgs and jpegs - I want to see all the actual pictures like I did before. This is across all of my computer folders. Don't know when this started happening, but could have been because one of the recent updates.

Also, why do I have to keep signing in when I go from 1 topic to another?

Windows for home | Windows 11 | Files, folders, and storage
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  1. Marta Baca 5 Reputation points
    2026-09-22T18:15:30.53+00:00

    AI gave me the answer:

    For the JPG/JPEG thumbnails issue, the supported fixes are:

    1. In File Explorer, select the three dots on the ribbon, then Options.
    2. Open the View tab.
    3. Make sure Always show icons, never thumbnails is unchecked.
    4. Select Apply and OK.

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  2. AI answer

    2026-09-22T18:11:43.9833333+00:00

    For the JPG/JPEG thumbnails issue, the supported fixes are:

    1. In File Explorer, select the three dots on the ribbon, then Options.
    2. Open the View tab.
    3. Make sure Always show icons, never thumbnails is unchecked.
    4. Select Apply and OK.

    If thumbnails still do not appear:

    1. Press Windows + R, type cleanmgr, and press Enter.
    2. Select the system drive, usually C:.
    3. Check Thumbnails.
    4. Run the cleanup to rebuild the thumbnail cache.

    If the files are in OneDrive and still do not show previews, make sure the files are stored locally:

    1. In File Explorer, locate the affected file in the OneDrive folder.
    2. Right-click the file.
    3. Select Always keep on this device.

    Also check the folder view size. Thumbnails require a view such as medium-sized icons or larger.

    The sign-in question is not covered by the available information.


    AI-generated content may be incorrect. Read our transparency notes for more information.

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