Purchased microsoft home/business office 2024, got the money taken out of account but no key or show of purchase on site

Marilynn Harvey 0 Reputation points
2026-09-22T21:52:24.6+00:00

I paid for microsoft home/business office 2024, paid for it, got the money taken out of my account, doesn't show on your site as purchased, no key emailed?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
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  1. Vincent Choy 11,265 Reputation points Volunteer Moderator
    2026-09-23T01:43:10.6766667+00:00

    I presume it was purchased online? Which website did you purchase it from? Was it direct from a Microsoft store?

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