pc freezing/hanging until restart seemingly randomly

Question

ok so i got this pc a week ago.

specs: 3060ti, i9 9900k, 32gb (4 sticks of 8gb kingston ram), thermaltake smart 600w (just bought an SL-750G)
usually happens when i play a game - ive noticed fortnite, zombsroyale, OBS and minecraft so far do it - but things like chrome (most of the time), geometry dash, and fl studio don't crash also after an initial gameplay hang it decides to do it 1-3 more times upon restarting and getting into the desktop. its weird. sometimes apps like chrome, discord & roblox freeze it instantly.

peripherals still light up normally, audio stops.

ONCE it gave me a clock_watchdog_timeout (0x101) black screen (of catastrophe probably).

here's the whea error i get in even viewer

Log Name: System

Source: Microsoft-Windows-WHEA-Logger

Date: 9/22/2026 5:50:00 PM

Event ID: 1

Task Category: None

Level: Error

Keywords: WHEA Error Event Logs

User: LOCAL SERVICE

Computer: bens-pc

Description:

A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />

<EventID>1</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2026-09-22T21:50:00.0377402Z" />

<EventRecordID>11858</EventRecordID>

<Correlation ActivityID="{8cc10a57-0f9f-4d70-bdad-a2c978baa273}" />

<Execution ProcessID="4312" ThreadID="4800" />

<Channel>System</Channel>

<Computer>bens-pc</Computer>

<Security UserID="S-1-5-19" />

</System>

<EventData>

<Data Name="Length">3304</Data>

<Data Name="RawData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</EventData>

</Event>

Answer 1

Hi, I'm Bernard. I'm happy to help!

Based on the initial information you have provided, there is a problem with WHEA (Windows Hardware Error Architecture), which means there is a hardware-related issue with the PC. Moreover, since you encounter a Blue Screen error, can you please check if you have Minidump files on the PC so I can further examine the root cause of the issue?

 

Press the Windows key + E (To open File Explorer)

 

Click "This PC" > then follow the file path:

 

C:\Windows\Minidump

 

Copy the Minidump files and save them to another location, like the Desktop or Documents.

 

Then please upload them to Cloud storage like OneDrive or any cloud storage you are using, and please share the shareable link here.

To upload and share the link using OneDrive:

Go to this link: https://onedrive.live.com/, then upload the file.

Then, provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07