Multiple gift card redeeming

Question

Why do I have to wait hours just to claim my legally bought gift cards? I already verified I wasnt a bot and already waited hours for the second one and I now have to wait even more for the third one, multitrillion dollar company and you all are just lazy and cant give your customers a way to verify the cards or anything and not make us wait hours.

Answer 1

Hi @Vs Sc

I understand why this is frustrating, especially when the cards were legitimately purchased and you have already completed the verification.

Redeeming several gift cards within a short period can trigger a temporary security restriction. Unfortunately, completing the bot verification does not necessarily remove that restriction, and repeatedly retrying may not help. Please stop further attempts for now and try the remaining card again after the period shown in the error message.

If the restriction continues afterward, contact Microsoft Rewards support and provide the exact error message, the purchase receipts, and photos of the cards if requested. Please do not post the card numbers, redemption codes, receipts, or other personal information publicly. Please note that forum moderators cannot access your account or manually clear the redemption restriction.

You can also review the official gift-card redemption guidance

Thank you for your understanding and time