Degraded chat after 365 update , 1 broken chat, 365 copilot not suitable needs windows copilot ui (plain)

Gerard Pilon 0 Reputation points
2026-09-23T06:45:09.4133333+00:00

"I have isolated this to my Microsoft account. The issue reproduces on multiple PCs, multiple browsers, and an iPad running Safari with no Microsoft software installed. One specific Copilot conversation remains visible in chat history but returns 'Unable to load the content'. Other conversations work normally. I need this escalated to a human support engineer because I have already ruled out device, browser, and cache issues."

Microsoft Copilot | Microsoft 365 Copilot | Development
0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.