Product Key Not Accepted

David Smith 0 Reputation points
2026-09-23T08:31:47.95+00:00

I bought Microsoft 365 Family last Thursday and tried to register today on my new laptop. The key code wasn't accepted. It said it couldn't register at that time and to try again later. I clicked Next a couple of times subsequently and it was still not accepted. The error code now says 'too many attempts'.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. DaveM121 937.5K Reputation points Independent Advisor
    2026-09-23T09:07:53.6033333+00:00

    Log into this link with your Microsoft account details and try entering your product key there to link the Microsoft 365 subscription to your Microsoft account.

    https://setup.office.com/Home?wa=wsignin1.0

    If that process fails, try entering your product key on this link.

    https://account.microsoft.com/billing/redeem?refd=learn.microsoft.com

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