Inventory Failing

Question

Hello,

I am trying to inventory the printers....
I have taken on the article https://osd365.com/network-printer-inventory-using-sccm-microsoft-endpoint-configuration-manager/

But in the InventoryAgent.log I have an error:

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Collection: Namespace = \.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, KeyName, DateInventoried, PrinterDriver, PrinterLocation, PrinterPortName, PrinterQueue, PrintProcessor, PrintServer FROM NETWORKPRINTERS; Timeout = 600 secs. InventoryAgent 10/15/2021 1:57:53 PM 20360 (0x4F88)
Unknown error encountered processing an instance of class NETWORKPRINTERS: 80041001 InventoryAgent 10/15/2021 1:57:53 PM 20360 (0x4F88)

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The configuration.mof was updated:

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//========================
// Added extensions start
//========================

pragma namespace ("\\.\root\cimv2")

pragma deleteclass("NETWORKPRINTERS", NOFAIL)

[dynamic, provider("RegProv"), ClassContext("Local|HKEY_LOCAL_MACHINE\SOFTWARE\SCCMINVENTORY\NETWORKPRINTERS")]
Class NETWORKPRINTERS
{
[key] string KeyName;
[PropertyContext("PrintServer")] String PrintServer;
[PropertyContext("PrinterQueue")] String PrinterQueue;
[PropertyContext("PrinterLocation")] String PrinterLocation;
[PropertyContext("PrinterDriver")] String PrinterDriver;
[PropertyContext("PrintProcessor")] String PrintProcessor;
[PropertyContext("PrinterPortName")] String PrinterPortName;
[PropertyContext("DateInventoried")] String DateInventoried;
};

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The import in Client settings was successfully done:

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What could be the cause?

Thanks,
Dom

Answer 1

Hi, @Duchemin, Dominique
Thank you for posting in Microsoft Q&A forum.

Have we check the WMI on client to see if we can enum the class NETWORKPRINTERS?

If we can not enum it, try to copy the configuration.mof to client and compile it manually:
mofcomp.exe configuration.mof

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Answer 2

have you confirmed that the inventory is there on the device? https://www.recastsoftware.com/resources/how-to-confirm-that-hardware-inventory-is-working/