Microsoft 365 license transfer from deleted account to new account

Question

Microsoft 365 license transfer from deleted account to new account

Varun Sai 0

I have purchased a laptop with it I got Microsoft 365 and office for lifetime free when I signed in with my ******@gmail.com microsoft account. but when I deleted that microsoft account and in the same laptop when I signed in with another account I did not get my microsoft 365 back because it was linked to that old microsoft account. Now, how to get my license back from that account which was deleted. When I am deleting my account it did not even said that you have microsoft 365 would you like to cancel it or not like that nothing was displayed. now this account ******@gmail.com is deleted in microsoft and google so it is not recoverable but I want that license back to my new microsoft account which I am signed in the same laptop. I request you to please help me with this issue. Thank you

0 comments

1 answer

Your answer

Answer 1

Stefan Blom 354K MVP Volunteer Moderator

When you close a Microsoft account, even one that uses a third-party e-mail for a user name, you must cancel any subscriptions associated with the account first. Instructions are in the article at https://support.microsoft.com/en-us/accounts-billing/manage/how-to-close-your-microsoft-account . Fortunately, there is a "waiting period," so that you can reopen your account.

To recover your subscription, you will have to reopen your account. See https://support.microsoft.com/en-us/accounts-billing/manage/reopen-your-microsoft-account.

I interpret your question to mean that you have also closed your original Gmail account via the Google site. However, you may still be able to recover the associated Microsoft account. From Microsoft's perspective, an e-mail address ending with @gmail.com is just an alias for an underlying Microsoft account.

Varun Sai 0 Reputation points

2026-09-25T15:26:30.2766667+00:00

Its been many days the account does not exist not to even recover please help me with this
Stefan Blom 354K Reputation points MVP Volunteer Moderator

2026-09-25T15:43:36.87+00:00

If more days than the required limit (30 to 60 days) have passed, it won't be possible to reopen the account, I'm afraid.

If the closed account stores the info for an active subscription which you are still paying for, you have to contact your bank and you will also have to contact Microsoft support via https://support.microsoft.com/contactus .
Varun Sai 0 Reputation points

2026-09-26T07:26:22.5566667+00:00

I did not even purchase it I got it for free lifetime but from that deleted account I want to transfer the license from that more than 60 days deleted account to my new account please help me with this
Stefan Blom 354K Reputation points MVP Volunteer Moderator

2026-09-26T10:11:54.6266667+00:00

I did not even purchase it I got it for free lifetime

Which specific product is this? Subscriptions are never free or "lifetime." You may get a prepaid subscription which will then require payment after the prepaid period (usually one year) has passed.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Varun Sai 0 Reputation points

2026-09-26T18:37:14.3166667+00:00

its Microsoft 365 and office license which I got for free
Stefan Blom 354K Reputation points MVP Volunteer Moderator

2026-09-26T18:44:26.3+00:00

Microsoft 365 and office

From Microsoft's perspective, "Microsoft 365 and Office" means all Microsoft products, subscriptions as well as one-time purchase licenses. I'm afraid that isn't specific enough for someone to give you specific advice.