How to reschedule a ms-102 exam?

Chandana Priya Misra 0 Reputation points
2026-09-25T10:10:59.6233333+00:00

while writing exam, the video proctoring is not enabled, after doing all things, they asked us to reschedule, how to reschedule?

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  1. Julian Sharp 45,261 Reputation points
    2026-09-25T10:50:28.84+00:00

    This is a community forum not support, contact Pearson Vue, the exam provider, https://www.pearsonvue.com/us/en/microsoft.html#customer-service, for issues when scheduling or taking an exam

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  2. AI answer

    2026-09-25T10:11:14.44+00:00

    To reschedule the MS-102 exam:

    1. Sign in to the Learn profile.
    2. Open Profile from the avatar menu.
    3. Go to Credentials > Certifications.
    4. Scroll to the exam appointment.
    5. Select Reschedule.
    6. Complete the change on the exam delivery provider’s site.

    Important policy details:

    • Reschedule or cancel at least 24 hours before the scheduled exam time, or the exam fee is forfeited.
    • If the appointment was cancelled by Pearson VUE, a refund should be issued, and a voucher used for the booking should be reinstated automatically.

    Because the issue happened during the online proctored exam session and the proctor asked for a reschedule, Pearson VUE support can also assist with rescheduling if needed.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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