Identity validations in Artifact Signing Account fails automatically after 10-15 mins.

Rahul Kharel 0 Reputation points
2026-09-25T19:32:22.3433333+00:00

I attempted to submit identity validation request 3 times and it failed all 3 times immediately before getting to the next steps.

I double checked that all the information was correct. We are a UK company.

Could a Microsoft moderator or Artifact Signing engineer please escalate this? I can provide any supporting company documentation privately.

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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